What should be done if a client has a visible infection on their scalp?

When a client presents with a visible infection on their scalp, the most appropriate course of action is to refuse service and advise them to seek medical help. This approach prioritizes both the health of the client and the safety of others in the salon. Open infections can be contagious, posing a risk for transmission to staff and other clients if services are performed. Additionally, a barber is not qualified to diagnose or treat infections; thus, directing the client to a medical professional ensures they receive the appropriate care.

Refusing service protects the integrity of the salon by maintaining infection control standards and adhering to health regulations. It is essential for barbers to recognize when not to provide services, as doing so can lead to further complications for the client and undermine the hygiene protocols that are critical in the barbershop environment.